Fuzetto Intranet Solution

An intranet "portal" is defined not merely by the technology platform that makes it run. When you get beyond the buzzword, a portal supports an organization and its employees by aggregating and organizing all the
information and applications that users want and need to function effectively in their jobs.

Who needs an intranet nowadays? - organisations with 100 employees or more
There should be enough activity, history and information to warrant such an investment.
Small company that requires an intranet you should probably just focus on the big wins, the really beneficial stuff that is going to help you everyday, rather than attempting to put everything that you might ever need up there.
For larger organisations you may have branches across the globe so collaborative tools, discussion groups and forums and such like may also be required.

Productivity has to be the key consideration for an intranet.
Ultimately an intranet is an information system, a management information system and a user tool.
It's there to help employees work more effectively and efficiently and that means developing it around the principles of productivity improvements.
Organisations of 10,000 people the intranet would be in place to provide corporate information, such as HR related notices, project information, such as what's happening and where teams are up to with their initiatives, and ultimately information that will support the employee's roles.
The trick is to make sure that people can find this information quickly and effectively so that they can do their job better.

The information that goes onto the site needs to very carefully planned.
It needs to be ruthlessly edited, and re-written too, to ensure that it serves the needs of the employees.
It's not just a repository for information, it's a repository for the right information in the right format.
Organisations need to invest very heavily in a content strategy and good writers.

The first step for a project like this is task analysis.
Organisations really need to spend a lot of time figuring out what their employees need in terms of information to support their roles effectively and that means in-depth and considered task analysis.
You need to unearth the real needs of the employees and then look to build a feature set on top of that that will enable to access this information effectively.

The really key people you need are editors.
You need someone that understands the topic to unearth the content and set the principles and then an editor to dive in and ruthlessly edit the content to make sure that it's what the employees need and, more importantly, that the employees can make sense of what they are reading.

A committee is absolutely necessary for this type of project to ensure that you are covering all aspects of the business and the employees needs. But there has to be a definite devolution of responsibility.
You bring in experts to do the job itself. You need content, you bring in editors, you need colours, you get a graphic designer and you leave them to get on with it.

Keeping it simple
If you develop an intranet effectively you can expect to see a magnificent return on investment but people lose sight of the opportunities and end up with an intranet that is muddled, complex and ultimately very difficult to use. And that's where things go wrong.
The whole idea of an intranet is to support tasks, support employees and to speed up the distribution and availability of information. If employees find that they are spending half an hour trying to find information then the intranet has been a complete waste of time. So simplicity is absolutely key.

How dow you measure the success on an Intranet?
One of the surest signs of getting it right is how often people use the intranet.
More important, though, is measuring the productivity gains and seeing how it improves the employee's ability to undertake their tasks. Organisations should have study groups of ten, twenty people being monitored in their tasks to see the gains they are making.
Organisations need to list a number of key metrics right at the start of the project, they really need to nail down these key goals and work with them in mind, look to see how the intranet supports the achievement of these tasks and measure from there.

An intranet is about supporting employees wherever they are and should provide to the mobile workforce.

The intranet can be one of the greatest productivity tools that an organisation will invest in but if they let go of it, it can very quickly turns into something resembling a bowl of spaghetti - twisted, convoluted, complex, messy.

Firstly, they must consider the usability of an intranet because if people can't use it to support their tasks the project has failed.
Secondly, they must remember that an intranet project never stops. It is a process of continuous improvement.
Humans are very creative creatures and if they get the chance they can easily upset an intranet project, but if you manage them carefully, that creativity can add further benefits to the intranet and it will continue to adapt and grow to meet the organisation's requirements.